West Virginia Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to provide customer support in a remote environment.

Key Responsibilities

• Support customer inquiries and insurance policy needs by answering questions and offering additional products
• Share expertise on products and services to ensure appropriate insurance coverage
• Demonstrate empathy and assist customers in setting up new claim reports

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Property & Casualty license required for sales positions, with training provided for those not licensed
• Ability to multitask and navigate multiple computer systems
• Customer service experience is essential
• Must have a designated workspace free from noise and distractions