Remote Live Chat Customer Support – Amazon (Entry-Level, Work From Home)

Job Title: Remote Live Chat Support Associate Company: Amazon Location: United States – Remote Employment Type: Full-Time / Part-Time Pay Rate: $17–$21 per hour Experience Required: Entry-Level Start Date: Immediate Openings Available

Job Summary:

Amazon is looking for tech-savvy, customer-first individuals to join our Live Chat Customer Support team. As a Remote Chat Support Associate, you’ll help Amazon customers resolve their issues through live chat—no phone calls required! If you're a strong communicator and love solving problems, this entry-level position is a perfect fit.

💬 Key Responsibilities:

• Respond to customer inquiries through live chat in a professional and timely manner

• Assist with order tracking, refunds, account issues, and product-related questions

• Troubleshoot technical problems and guide users step-by-step

• Provide accurate, empathetic, and helpful solutions

• Document customer interactions and follow up as needed

• Escalate unresolved issues to appropriate departments

✅ Qualifications:

• High school diploma or equivalent

• Excellent written communication and typing skills (40+ WPM preferred)

• Comfortable navigating multiple systems and windows at once

• Calm under pressure and good at multitasking

• Prior customer service experience (preferred, but not required)

• Must have a quiet and secure home office setup with high-speed internet

💼 Benefits:

• Work-from-home flexibility

• Paid training and Amazon employee perks

• Growth opportunities within Amazon departments

• Healthcare options (for eligible employees)

• Performance bonuses and recognition programs

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💻 Ready to start your remote journey with Amazon? Join a global team that values customer obsession and offers endless growth opportunities—all from the comfort of your own home.