Remote Medical Customer Service Representative

Job Summary

A company is looking for a Remote Medical Customer Service Representative.

Key Responsibilities

• Handle inbound and occasional outbound calls
• Assist patients by updating account and medication information
• Work with insurance carriers to confirm medication coverage and ensure compliance with healthcare guidelines

Required Qualifications

• At least 1 year of recent call center experience
• High school diploma or equivalent
• Ability to pick up equipment in Irving, TX
• Reliable high-speed wired internet connection
• Basic technical troubleshooting skills