Job Summary
A company is looking for a Reader to provide virtual reading support to a visually impaired Veterans Service Representative.
Key Responsibilities:
- Orally read aloud various documents including PDF and handwritten forms
- Review outgoing communications such as emails and letters
- Assist in interpreting inaccessible interfaces across multiple VA systems
Qualifications:
- Must be customer-service oriented and professional
- Able to work in a remote, secure, and distraction-free environment
- Prior work with visually impaired individuals or disability accommodations
- Familiarity with Veterans Affairs systems such as VBMS, CAPRI, or Point
- Experience in administrative, interpreting, or document review roles
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