Job Summary
A company is looking for a Technical Support Representative (Remote).
Key Responsibilities
- Answer customer inquiries about products and services while providing technical support
- Provide inbound customer support and resolve technical issues related to hardware and software
- Track and document customer interactions in databases
Required Qualifications
- 1+ year of customer service experience
- A high school diploma or GED
- Proficiency in using and explaining technology
- Ability to work in a quiet, distraction-free environment
- Availability to work flexible hours based on performance
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