Remote Technical Support Representative

Job Summary

A company is looking for a Technical Support Representative (Remote).

Key Responsibilities

• Provide inbound customer support and resolve technical issues related to products and services
• Track, document, and retrieve information in databases
• Deliver exceptional customer experiences while troubleshooting technical problems

Required Qualifications

• 1+ year of customer service experience
• A high school diploma or GED
• Proficiency in using and explaining technology
• A quiet, distraction-free work environment at home
• Availability to work during specified hours with a reliable internet connection