Remote Technical Support Representative

Job Summary

A company is looking for a Technical Support Representative (Remote).

Key Responsibilities

• Provide exceptional customer service and technical support via inbound calls
• Resolve technical issues related to hardware, software, and client products
• Document and track customer interactions in databases

Required Qualifications

• 1+ year of customer service experience
• A high school diploma or GED
• Strong focus on building customer relationships
• Proficiency in using and explaining technology
• A quiet, distraction-free work environment at home