Remote Technical Support Representative

Job Summary

A company is looking for a Technical Support Representative (Remote).

Key Responsibilities

• Provide customer support and technical assistance via inbound calls
• Resolve issues related to hardware, software, and client products
• Document and track customer interactions in databases

Required Qualifications

• 1+ year of customer service experience
• A high school diploma or GED
• Comfortable using and explaining technology
• Ability to work in a quiet, distraction-free environment
• Strong computer navigation skills and PC knowledge