Remote Technical Support Representative

Job Summary

A company is looking for a Technical Support Representative (Remote).

Key Responsibilities

• Provide inbound customer support and technical assistance for products and services
• Resolve technical issues related to hardware, software, and client products
• Track and document customer interactions in databases

Required Qualifications

• 1+ year of customer service experience
• A high school diploma or GED
• Ability to work in a quiet, distraction-free environment
• Proficiency in using technology and strong computer navigation skills
• Availability to work flexible hours, including evenings and weekends