Remote Technical Support Representative

Job Summary

A company is looking for a Technical Support Representative (Remote).

Key Responsibilities

• Provide inbound customer support and resolve technical issues related to products and services
• Track, document, and retrieve information in databases while maintaining knowledge of client products
• Deliver exceptional customer experiences through troubleshooting and technical support

Required Qualifications

• 1+ year of customer service experience
• A high school diploma or GED
• Proficiency in fast-paced multi-tasking and technology usage
• A quiet, distraction-free work environment at home
• Availability to work flexible hours based on performance