Remote Ticket Agent – Delta Air Lines (Work From Home)

Job Title: Remote Ticketing Agent Company: Delta Air Lines Location: United States – Work From Home Employment Type: Full-Time / Part-Time Pay Range: $20–$27 per hour Experience Level: Entry-Level Start Date: Hiring Now

📝 Job Overview:

Delta Air Lines is seeking passionate and service-minded individuals to join our team as Remote Ticketing Agents. In this customer-facing, work-from-home role, you’ll assist travelers with flight bookings, schedule changes, ticket upgrades, and travel policies—all while providing exceptional service that reflects Delta’s world-class reputation.

🎫 Key Responsibilities:

• Assist customers in booking, modifying, or canceling flight reservations

• Handle ticket reissues, name corrections, and refund processing

• Explain fare rules, travel policies, and baggage guidelines

• Help customers navigate the Delta website and mobile app

• Provide courteous, accurate, and efficient service via phone, chat, or email

• Use internal systems to document interactions and resolve issues

• Collaborate with teams to support service recovery during travel disruptions

✅ Qualifications:

• High school diploma or GED required

• Excellent written and verbal communication skills

• Basic computer and multitasking skills

• Ability to remain calm under pressure and troubleshoot quickly

• Prior customer service or call center experience preferred

• Reliable high-speed internet and a distraction-free remote workspace

• Availability to work evenings, weekends, and holidays (travel doesn’t sleep!)

🎁 Why Delta Air Lines:

• Competitive hourly pay with shift differentials and bonuses

• Paid training and all equipment provided

• Free or discounted flights for employees + eligible family

• Full benefits: medical, dental, vision, 401(k), paid time off

• Travel industry perks and career growth opportunities

• Be part of a global brand known for safety, service, and innovation

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🛫 Ready to help people take off—without ever leaving home? Apply now to become a Remote Ticketing Agent at Delta Air Lines and support travelers around the world.