Job Summary
A company is looking for a Call Center Representative - 2nd Shift.
Key Responsibilities
- Handle inbound client calls, emails, and chats after completing comprehensive training
- Listen to client goals and create tailored travel solutions
- Deliver exceptional service and collaborate with internal teams for accurate travel arrangements
Required Qualifications
- Strong customer service mindset and motivation to help others
- Tech-savvy with comfort in using digital communication tools
- Detail-oriented and organized, thriving in a structured environment
- High school diploma or equivalent
- Previous client service or call center experience is a plus, but not required
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