Job Summary
A company is looking for a Student - Research Support Assistant to provide research support to library users.
Key Responsibilities:
- Provide research support services via chat and email to library users
- Develop knowledge of library services, databases, and FAQs to assist users
- Utilize customer service techniques to create a welcoming virtual library environment
Required Qualifications:
- Currently enrolled in a degree program at the university
- Proficiency in English
- Punctual, courteous, and respectful with a stable internet connection
- Strong typing skills
- Comfortable with learning new technology
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