Job Summary
A company is looking for an Associate, Revenue Cycle Case & Escalation Management.
Key Responsibilities
- Manage complex issues and escalations to resolution using the CRM platform
- Develop plans identifying tasks and timelines while prioritizing work effectively
- Contribute to team learning and share best practices to assist peers
Required Qualifications
- Medical billing or US healthcare experience, or ability to learn foundational concepts quickly
- Bachelor's degree or equivalent experience
- Customer-centric mindset with empathy and collaboration skills
- Strong project management skills, including task planning and resource alignment
- Knowledge of coding systems and medical terminology
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