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RingCentral Reporting Analyst

8/13/2025

Remote

Job Summary

A company is looking for a RingCentral Reporting Specialist to enhance call center operations through data analysis and reporting.

Key Responsibilities
  • Develop and deliver executive-level performance reports using RingCentral data
  • Identify operational inefficiencies and provide visibility into call activity and service center performance
  • Extract, manipulate, and analyze data to uncover trends and insights while collaborating with stakeholders
Required Qualifications
  • 2-3 years of hands-on RingCentral experience
  • Strong understanding of RingCentral reporting tools and data structures
  • Proficiency in business analytics, especially performance reporting
  • Intermediate-level skills in Microsoft Excel (pivot tables, formulas, charts)
  • Experience in identifying operational gaps and proposing data-driven solutions

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