Job Summary
A company is looking for a Scheduling Specialist I to manage patient scheduling and related inquiries.
Key Responsibilities
- Complete appointment scheduling, cancellations, and confirmations based on patient preferences and physician guidelines
- Collect and maintain accurate patient registration, demographic, and insurance information
- Process multi-channel messages related to patient and physician requests while achieving quality and service goals
Required Qualifications
- High School Diploma or Equivalent (GED) required
- Minimum of 1 year of related work experience required
- Knowledge of medical terminology preferred
- Computer literacy, including the ability to navigate multiple programs and screens
- Ability to work in a team environment and assist with training new hires
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