Seasonal Bilingual Customer Service Representative

Job Summary

A company is looking for a Seasonal Bilingual Customer Service Representative (SPN) to work from home.

Key Responsibilities

• Provide solutions and answer customer service inquiries related to service issues, billing, and product enhancements
• Utilize troubleshooting skills to ensure one-call resolution for customer interactions
• Engage with customers empathetically to enhance their satisfaction and experience

Required Qualifications

• Must be 18 years of age or older
• High School Diploma or GED required
• Previous experience in customer interaction and problem-solving
• Fluency in verbal and written Spanish (CEFR: B2 level or higher)
• Open availability for full-time or part-time scheduling