Seasonal Customer Experience Coordinator

Job Summary

A company is looking for a Seasonal Customer Experience Coordinator.

Key Responsibilities

• Manage daily email and live chat correspondence with customers
• Assist customers with website navigation, product inquiries, ordering issues, and package tracking
• Support the team in various tasks to ensure a seamless customer experience

Qualifications

• 1-3 years of experience in customer support or relevant customer-facing roles
• Comfortable learning and working across multiple technology platforms
• Ability to resolve issues quickly in a fast-paced environment
• Strong customer advocacy and a commitment to putting customers first
• Bachelor's degree or equivalent experience preferred