Seasonal Support Center Technician

Job Summary

A company is looking for a Seasonal Support Center Technician.

Key Responsibilities

• Provide technical support by answering and resolving hardware, software, and networking issues
• Utilize and maintain a ticketing system for documentation and incident management
• Participate in special projects and assist in training new technicians

Required Qualifications

• Student in Computer Science or related field
• Advanced English proficiency (C1)
• Intermediate knowledge of desktop environments and network platforms
• Experience in similar roles is a plus
• Certifications such as HDI Support Center Analyst or ITIL are a plus