Senior Managed Services Consultant

Job Summary

A company is looking for a Sr Managed Services Consultant.

Key Responsibilities

• Ensure customers gain maximum value from the platform
• Translate customer needs into tailored solutions
• Drive upsell and cross-sell opportunities while providing training

Required Qualifications

• 5+ years of experience in managed services or tech consulting, specifically in advertising, CCaaS, or cloud contact centers
• Strong knowledge of paid advertising strategies and platforms
• Experience with web technologies, CRM, SaaS platforms, or digital marketing
• Hands-on experience with system configuration and performance optimization
• Marketing & advertising certifications are a plus