Senior ServiceNow Developer – Remote / Telecommute

Job Description:

Pay Range $94.18hr – $96.18hr

Responsibilities:
• Perform all aspects of Platform Administration, Design, Development and implementation of solutions on the ServiceNow platform.
• Implementation of all ServiceNow modules including: ITSM, CMDB, Performance Analytics, Dashboards, Report, Discovery, Orchestration, HR, Legal, Facilities portal
• Customize ServiceNow in the following areas: Workflows, Business Rules, Client Scripts, UI Scripts, Service Portal, and API WebHooks.
• Provide advanced support for Service Now by troubleshooting, implementing bug fixes and root cause analysis for all modules.
• Manage and Develop integrations between ServiceNow and other enterprise business systems.
• Load, manipulate and maintain data between ServiceNow and other systems.
• Create test cases and perform system and integration testing with sample and live data.
• Engage with stakeholders across the life cycle of a project including requirements gathering, testing, training and deployment.
• Work with IT managers to generate dashboards and reports.

Basic Qualifications:
• Bachelors degree or higher in a technical field.
• 3-5 years of ServiceNow development experience.
• 5+ years of IT experience required in cloud technologies.
• Expertise in 2 + of ServiceNow modules: Incident, Change, Problem, CMDB, Service Portal, HR Portal.
• Strong JavaScript development experience required.
• Strong experience with Web Services Integration (SOAP, REST, and JSON).

Preferred Qualifications:
• Preferably ServiceNow Certified Application Developer.
• Expertise in Dashboards, Reports, and Workflow customizations.

Project Execution:
• Experience managing lifecycle of projects end to end from requirements gathering to implementation.
• Experience in a complex enterprise application environment with integrations and customizations to support multiple business processes.

Skills:
• Strong team player but also able to work independently without supervision.
• Strong analytical and communication skills.
• Ability to write and communicate detailed documentation (project specifications, requirements, and plans) for both technical and non-technical audiences.
• Ability to multitask and scale quickly in a fast-paced environment.
• Ability to learn new technologies quickly.