Senior Site Reliability Analyst

Job Summary

A company is looking for a Senior Site Reliability Operations Analyst to enhance production systems and improve health outcomes through technology.

Key Responsibilities

• Manage application incident detection, triage, and resolution processes
• Monitor technology business cycle processing to ensure timely completion of tasks
• Document and refine incident management processes to minimize downtime

Required Qualifications

• Bachelor's degree in a quantitative or business field or equivalent experience
• 4 - 6 years of related experience in site reliability or operations
• Experience with application support, data analytics, and business process analysis
• Familiarity with operating systems and cloud platforms
• Knowledge of IT Service Management tools and database management systems