Job Summary
A company is looking for a Senior Staff Software Engineer to lead technical program management and process ownership within their Sustaining Engineering team.
Key Responsibilities
- Lead technical triage and resolution of complex customer-reported issues
- Own and evolve the sustaining engineering process, including patch planning and defect lifecycle management
- Collaborate with cross-functional teams to ensure timely resolution of escalated issues
Qualifications
- 8+ years of experience in enterprise software development or technical leadership, preferably in a Java/J2EE environment
- Strong understanding of software debugging, defect triage, and root cause analysis
- Experience with REST-based services, databases, and web application servers
- Familiarity with revision control systems and testing frameworks
- Experience in Agile environments and a passion for process optimization
Comments