Service Center Technician

Job Summary

A company is looking for a Service Center Technician to assist customers with policy changes, claims, and billing inquiries.

Key Responsibilities

• Provide guidance and assistance to all callers in an easy-to-understand, jargon-free manner
• Process work in associated work queues to meet service level agreements
• Perform other duties as assigned by management

Required Qualifications, Training, and Education

• 1 year experience in the insurance industry
• High school diploma or equivalent
• Associate in General Insurance designation preferred
• Data entry skills
• Knowledge of personal computers