Software Support Specialist

Job Summary

A company is looking for an Associate Software Support Specialist - Payments.

Key Responsibilities

• Provide basic-level payment processing software support to clients
• Analyze data reports and determine issue resolution or referral to senior team members
• Utilize the client management system to track and update client issues

Required Qualifications

• Bachelor's degree in a related field or equivalent experience
• Experience with payment processing software
• Strong organizational skills and effective analytical ability
• Commitment to expanding technological skills and product knowledge
• Knowledgeable with Microsoft Office