Solution Support Analyst

Job Summary

A company is looking for a Solution Support Analyst - Remote.

Key Responsibilities

• Capture, research, and resolve user issues and impacts utilizing available tools
• Monitor logs, notifications, and alerts
• Follow documented service guidelines for research and resolution within defined service level agreements

Required Qualifications

• 1+ years of experience within an operational platform support
• 1+ years of experience developing SQL queries and running reports
• 1+ years of experience within the healthcare data environment - eligibility, claims, etc
• 1+ years of experience working with Healthcare Operations & Support
• Demonstrated ability to manage assigned work with minimal oversight