Receptionist (English Speaking, Remote)

Our client is a US based fencing company, looking for a committed and enthusiastic assistant to join their team and manage inbound calls from their clients.

• English proficiency
• High integrity
• Expertise in customer service
• Willingness to learn
• Proficiency with Google Workspace products (gmail, sheets, etc.); Openphone

Responsibilities 

As the Receptionist, you’ll be responsible for a plethora of key back-end tasks that drive our project

• Lead Intake & Qualification: Handle all inbound inquiries, qualify leads, and schedule estimates; create client records and requests in CRM (Jobber); send confirmations.
• Quote Management: Prepare and send quotes via CRM; escalate complex jobs to Sales Rep.
• Job Setup: Convert approved quotes to jobs in CRM; create Google Drive folders and documents; upload resources for subcontractors.
• Project Coordination: Schedule subcontractors, submit permits and 811 tickets, and coordinate material orders across vendors.
• Post-Job Tasks: Mark jobs as complete, issue final invoices, and ensure customer reviews are requested; assist with occasional social media and review site posting.

• $1,000- $1,500 USD/mo
• 10 days PTO and US Holidays
• Time 8:30am - 4:30pm EST M-F
• Opportunity for career growth