Technical Account Manager

Job Summary

A company is looking for an Associate Technical Account Manager.

Key Responsibilities

• Serve as a point of contact between clients and internal/external teams
• Manage daily client production activity and understand service offerings
• Participate in change management processes, including use case development and issue resolution

Required Qualifications

• 1-2 years of experience in Software Services, Financial Services, Marketing, or Quality Assurance
• Bachelor's degree from an accredited college or equivalent experience (5 years)
• Detail-oriented with strong decision-making and time management skills
• Ability to handle multiple challenges and varying priorities
• Experience in creating and documenting detailed requirements