Job Summary
A company is looking for a Technical Support Analyst I with EDI experience.
Key Responsibilities
- Analyze and resolve client inquiries and issues related to the VXexchange product
- Conduct EDI certification testing and assist in leading VXexchange projects
- Collaborate with team members to ensure effective ticket handling and issue resolution
Required Qualifications
- BA or BS in Information Technology, Computer Science, or related discipline; or equivalent specialized work experience
- Experience with EDI transactions (814, 810, 867, 820, 824, 997 and others)
- Experience in the regulated and/or deregulated energy industry is a plus
- Experience with MS SQL, VB.net, and .Net development is a plus
- Customer relationship experience is preferred
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