Technical Support Representative

Job Summary

A company is looking for a Product Support Rep I to provide technical support to customers.

Key Responsibilities

• Provide internal and external user support for application issues
• Collaborate with colleagues to deliver superior customer service
• Maintain communication with customers regarding the status of their requests

Required Qualifications

• Associate's Degree in IT or equivalent relevant experience
• 0-1 year experience in software support or a related position
• Ability to interface with all levels of the organization