Job Summary
A company is looking for a Technical Support Representative (Remote).
Key Responsibilities
- Provide inbound customer support and resolve technical issues related to client products and services
- Track, document, and retrieve information in databases while maintaining knowledge of client products
- Deliver exceptional customer experiences through troubleshooting and technical support
Required Qualifications
- 1+ year of customer service experience
- A high school diploma or GED
- Comfortable using and explaining technology
- A quiet, distraction-free environment to work from home
- Proficiency in fast-paced multi-tasking with strong computer navigation skills
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