Technical Support Representative

Job Summary

A company is looking for a Technical Support / Customer Service Representative (Remote).

Key Responsibilities

• Provide inbound customer support using a call flow guide
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases

Required Qualifications

• 1+ year of customer service experience
• Technical support experience preferred
• A high school diploma or GED
• Open availability
• Must reside in the United States and have a valid U.S. address for residence