Technical Writer

Job Summary

A company is looking for a Technical Writer (Contract) to create customer help center documentation for its users.

Key Responsibilities

• Create and maintain a wide range of documentation, including help center articles, FAQs, and guides
• Update visual assets to keep documentation current with product changes
• Collaborate with product and engineering teams to ensure documentation accuracy and alignment with product strategy

Required Qualifications

• Proven experience as a technical writer in a B2B SaaS or technology environment
• Strong understanding of software documentation standards and best practices
• Ability to translate complex technical concepts into user-friendly language
• Experience with TechSmith products (Camtasia, Snagit)
• Exceptional attention to detail and a passion for creating clear content