Technical Writer

Job Summary

A company is looking for a Technical Writer.

Key Responsibilities

• Organize and optimize Help Center content for clarity and discoverability
• Create and maintain user-focused documentation for product features and Chatbot interactions
• Collaborate with cross-functional teams to align content with product updates and customer needs

Required Qualifications

• 1+ years of experience in technical writing or customer-focused content
• Proven track record of clear and concise writing
• Knowledge of HTML & CSS and Google Analytics 4
• Experience with Figma, Zendesk Guide, and AI bots is a plus
• Strong ability to manage multiple content requests and prioritize effectively