Tennessee Licensed Medical Benefits Specialist

Job Summary

A company is looking for a Remote Medical Benefits Specialist.

Key Responsibilities

• Perform high volume outbound calls to complete benefits investigations
• Verify insurance, billing, and medical information accurately
• Handle inbound calls and occasional outbound follow-ups while ensuring compliance with HIPAA and Federal Health Care Program guidelines

Required Qualifications

• 1 year of recent call center experience
• Knowledge of medical terminology or prescription benefits is a plus
• Comfortable meeting performance metrics (KPIs)
• High School Diploma or equivalent
• Tech-savvy with basic troubleshooting skills