Texas Bilingual Healthcare Representative

Job Summary

A company is looking for a Healthcare Services Multilingual Representative I to work remotely.

Key Responsibilities:

• Schedule appointments promptly and courteously using a PC
• Confirm appointments and manage cancellations efficiently
• Provide comprehensive service to resolve caller requests

Required Qualifications:

• High School diploma or GED from an accredited program
• 1+ years of experience in a high-volume contact center or customer service
• Fluent in English and Spanish, both spoken and written
• Proven critical thinking skills
• Excellent customer service and telephone etiquette skills