Transportation Call Center Representative

Job Summary

A company is looking for a Transportation Call Center Representative (FleetNet Marketplace Operations).

Key Responsibilities

• Manage inbound calls and accurately gather customer requirements
• Ensure timely and precise data entry regarding vehicle location and billing information
• Provide updates to customers on event status and collaborate with dispatchers as needed

Required Qualifications

• High school diploma or GED
• Up to 2 years of experience in a related field
• Strong customer service experience
• A degree in a related discipline is preferred
• Availability for weekend and evening shifts