Receptionist/Physical Therapy Aide

O.S.R. Physical Therapy is a local physical therapist-owned private practice, established in 2005 with five locations in Minnesota. We provide physical therapy, athletic training outreach to schools, sports clubs, and dance studios, and a variety of fitness and wellness services.

It is our goal that all patients reach their optimal recovery at O.S.R. By applying exceptional customer service and clinical skills, our patients’ rehabilitation experience will always be positive. We want our patients to think of O.S.R. as a primary provider for their current and future health needs.  Come join our caring team of professionals!

We are seeking a dedicated part time/per-diem Receptionist/Physical Therapy aide to join our healthcare team in Norwood Young America. In this dual role, you will be responsible for coordinating patient care activities while providing support to physical therapists and patients during therapy sessions.

• Schedule and coordinate patient appointments, ensuring efficient daily operations
• Assist physical therapists with patient treatment sessions and exercises
• Maintain accurate patient records and documentation in electronic health record systems
• Prepare treatment areas and equipment for therapy sessions
• Help patients with mobility, transfers, and exercise routines under therapist supervision
• Perform clerical duties including answering phones, filing, and managing correspondence
• Monitor and maintain inventory of supplies and equipment
• Ensure compliance with safety protocols and infection control procedures
• Assist with patient education and home exercise program instructions
• Coordinate communication between patients, therapists, and other healthcare providers

• High school diploma or equivalent required
• 1+ years of experience in healthcare or related field preferred
• Experience with patient scheduling and physical therapy support
• Proficiency in electronic health records (EHR) systems
• Strong knowledge of medical terminology and HIPAA regulations
• Excellent organizational and multi-tasking abilities
• Strong interpersonal and communication skills
• Physical ability to assist patients with mobility and transfers
• Detail-oriented with strong documentation skills
• Understanding of physical therapy procedures and protocols
• Ability to work collaboratively in a fast-paced healthcare environment
• Assisting physical therapist with laundry and other clinical duties