UX Content Designer

Job Summary

A company is looking for a UX Content Designer for a 12-month remote contract position.

Key Responsibilities

• Provide content design support to enhance digital tools for agent efficiency and satisfaction
• Collaborate with product teams and stakeholders to deliver content solutions aligned with user needs and business goals
• Evaluate UX effectiveness and optimize content based on user feedback and analytics

Required Qualifications

• Bachelor's degree in English, Communications, Journalism, or a related field, or equivalent work experience
• Minimum of 3 years of relevant experience in content design
• Experience in delivering content for external-facing digital applications within design teams
• Familiarity with agile software engineering teams and scrum methodology
• Portfolio showcasing creativity, problem-solving, and business impact