Data Entry Customer Service

About Us

At Reboot Staff, we specialize in connecting reliable, driven individuals with high-quality employment opportunities across various industries. Our focus is on creating long-term partnerships with our team members, offering support, professional development, and a positive work environment. We believe in growth through hard work and dedication, and we are proud to offer roles where your contributions truly make an impact.

Job Description

Reboot Staff is currently seeking a detail-oriented and dependable Data Entry Customer Service professional to join our growing team in Austin, TX. This role combines accurate data entry with front-line customer support, ensuring that client information is handled with precision and care.

Responsibilities

• Enter and update customer data into internal systems with high accuracy

• Handle inbound customer inquiries via phone and email in a professional manner

• Resolve client issues by clarifying concerns, researching answers, and following up

• Maintain and organize digital records of customer interactions and transactions

• Collaborate with other departments to ensure timely and effective customer service

• Verify the accuracy of data before input and make necessary corrections

• Maintain confidentiality and security of client information

Qualifications

• High school diploma or equivalent; associate degree preferred

• Proven experience in data entry and/or customer service roles

• Strong typing skills and attention to detail

• Excellent communication and interpersonal abilities

• Proficient with Microsoft Office and CRM software

• Ability to multitask, prioritize, and manage time effectively

• Problem-solving mindset and ability to work under pressure

Benefits

• Competitive salary ($35,000 - $49,000 per year)

• Opportunities for career growth and advancement

• Supportive and collaborative team environment

• Training and skill development programs

• Full-time, consistent work schedule