Claims Optimization Program Manager

Job Summary

A company is looking for a Claims Optimization Program Manager - Commercial.

Key Responsibilities

• Lead the development and continuous improvement of the commercial claims program, including strategy and procedures
• Collaborate with cross-functional teams to ensure program alignment with organizational objectives
• Establish quality assurance standards and implement key performance indicators for commercial property claims management

Required Qualifications

• Bachelor's degree in a relevant field; advanced degree or insurance certifications preferred
• 7-10 years of experience in program management and claims adjusting, focusing on commercial property claims
• Deep understanding of commercial property insurance products and claims best practices
• Strong understanding of data, analytics, and reporting related to claims outcomes
• Experience in catastrophe-exposed or high-complexity environments preferred