Claims Quality Compliance Manager

Job Summary

A company is looking for a Claims Quality and Compliance Manager.

Key Responsibilities

• Lead claims quality assurance and compliance initiatives, ensuring accuracy and consistency in claim handling
• Perform audits of claim files, track results, and provide coaching to adjusters
• Monitor adherence to regulatory requirements and develop compliance training materials

Required Qualifications

• Bachelor's degree in Business, Insurance, Risk Management, or related field, or equivalent work experience
• 5+ years of claims handling experience, preferably in property, casualty, or agricultural lines
• 3+ years of experience in claims compliance, quality assurance, or training
• Strong understanding of claims best practices and regulatory requirements
• Proficiency with claims management systems and audit/reporting tools