Client Onboarding Specialist

Job Summary

A company is looking for a Client Onboarding Specialist/Project Coordinator for a remote/hybrid position.

Key Responsibilities

• Conduct onboarding meetings, product tours, presentations, and demos
• Understand customer goals and optimize product setup for success
• Assist customer support and provide materials for best practices

Required Qualifications

• Experience in customer onboarding or project coordination
• Familiarity with healthcare industry practices
• Ability to work night shifts
• Strong understanding of product implementation and customer success strategies
• Proven track record in improving customer retention and relationships