Client Services Benefit Specialist

Job Summary

A company is looking for a Client Services Benefit Specialist "Champion" to provide exceptional service to clients remotely across the U.S.

Key Responsibilities

• Ensure positive client experiences through high-quality service and communication
• Respond to client inquiries and manage client deliverables using company planning tools
• Function as the primary point of communication for Carrier partners and manage ongoing file updates

Required Qualifications

• Bachelor's Degree or equivalent experience
• Minimum of 2 years' experience in employee benefits and/or benefits administration
• Strong Excel skills, including VLOOKUP and pivot tables
• Experience with benefit administration systems or Human Capital Management platforms (HCM)
• Familiarity with carrier files or EDI is preferred