Collections Specialist

Job Summary

A company is looking for a Collections Specialist (Remote).

Key Responsibilities

• Review accounts to identify past due balances and determine collections actions
• Manage service suspensions and terminations for nonpayment while documenting customer interactions
• Educate customers on timely payments and assist with bankruptcy processing and related documentation

Required Qualifications

• Graduation from an accredited High School or GED equivalency program
• Classes taken or graduation from an accredited college with a degree in Business Administration, Banking, Finance, or related field, or 1-3 years of relevant experience
• Strong understanding of computer technology and cloud-based systems
• Proficient in Microsoft Office (Excel, Word) with a typing speed of 40 WPM or higher
• Ability to multitask effectively while managing multiple responsibilities