Complaints Administrative Assistant

Job Summary

A company is looking for a Complaints Administrative Assistant, US Remote.

Key Responsibilities

• Handle and process complaints, incidents, and claims
• Conduct data entry, generate reports, and perform internal audits
• Make outbound calls to debtors to discuss claim findings

Required Qualifications

• 2+ years of experience in Collateral Repossession, Insurance Claims, or related fields
• Legal authorization to work in the U.S. indefinitely
• Experience with Microsoft Excel and Word (Intermediate to Advanced)
• Familiarity with Google email, Docs, and Sheets is preferred
• Experience in claims and/or complaints is a plus