CRM Associate

Job Summary

A company is looking for a CRM Associate to manage strategic initiatives within the CRM organization.

Key Responsibilities

• Lead and execute CRM initiatives across Lifecycle, Transactional, and Batch programs
• Leverage analytics to measure campaign performance and drive data-informed decisions
• Own end-to-end execution of campaigns, monitoring results and adapting programs as necessary

Required Qualifications

• 3-5 years of experience in CRM marketing, particularly in e-commerce focused programs
• Experience executing large-scale, highly personalized CRM programs with automation
• Ability to build strong cross-functional relationships with various stakeholders
• Highly data-driven with the ability to analyze complex programs and derive actionable strategies
• Understanding of consumer mindset with a customer-focused approach