Customer Hierarchy Manager

Job Summary

A company is looking for a Customer Hierarchy Manager to oversee the design, implementation, and maintenance of customer hierarchy frameworks.

Key Responsibilities

• Develop and manage customer hierarchy structures to optimize sales relationships
• Collaborate with Sales, Marketing, Finance, and IT teams to align hierarchy structures with business needs
• Ensure data accuracy and integrity across platforms, establishing standards for hierarchy updates

Qualifications

• Demonstrated success in data analysis, CRM/ERP data management, or customer analytics
• Strong understanding of customer data structures and hierarchy logic
• Proficiency in Salesforce
• Strong data analysis capabilities, including end-to-end data ownership
• Experience with data governance and master data management (MDM) is a plus