Customer Onboarding Consultant

Job Summary

A company is looking for a Customer Onboarding Consultant to guide new owner partners in launching or enhancing their vacation rental businesses.

Key Responsibilities

• Consult homeowners on vacation rental best practices and the impact of guest reviews on revenue
• Onboard and manage a pipeline of new owner partners from sign-up through activation
• Utilize market-specific data to set performance expectations and make critical business decisions

Required Qualifications

• 2+ years of consultative sales, project management, or customer service experience
• Ability to analyze and interpret data effectively
• Foundational sales skills with the ability to overcome objections
• Knowledge of the vacation rental industry is a plus
• Experience with Salesforce and/or SalesLoft is a plus