Customer Product Trainer

Job Summary

A company is looking for a Customer Product Trainer to conduct learning and development programs for customers and employees.

Key Responsibilities

• Conduct technical training for new and existing product users
• Act as a subject matter expert on assigned products and assist with product launches
• Provide phone support, troubleshoot client problems, and mentor junior L&D specialists

Required Qualifications

• Bachelor's degree or equivalent work experience
• 2+ years of experience in product training or a similar role
• Familiarity with web-based applications and a passion for technology
• Strong organizational skills and ability to prioritize multiple tasks
• Experience in providing high-level client support